widus hotel Privacy Policy

Last updated: June 2025

At widus hotel, we take your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, how it is used and stored, and the choices you have as a user of our platform. By registering or using widus hotel, you acknowledge that you have read and understood this policy. This policy applies to all Filipino users and visitors accessing our services through widushotel.net.

Information We Collect

widus hotel collects the following types of data when you use our platform:

Account information: Full name, date of birth, email address, username, and password provided during registration.
Identity verification data: Government-issued ID details required to verify your identity and age eligibility under Philippine law.
Payment information: Transaction records, deposit and withdrawal history, GCash or Maya account references, and Philippine Peso (PHP) amounts. We do not store full payment credentials on our servers.
Device and browser data: IP address, browser type and version, operating system, screen resolution, and device identifiers collected automatically when you access the platform.
Usage data: Pages visited, session duration, game interactions, betting history, and navigation patterns on widus hotel.
Cookies and tracking data: Session cookies, preference cookies, and analytics identifiers that help us maintain your session and improve platform performance.

How We Use Your Data

The information collected by widus hotel is used for the following purposes:

To create and manage your account, verify your identity, and ensure you meet the minimum age requirement of 18 years.
To process deposits, withdrawals, and all financial transactions in Philippine Peso via our supported payment channels.
To deliver, maintain, and improve our gaming services, including sportsbook, slot online, live casino, and bingo.
To detect, investigate, and prevent fraudulent activity, money laundering, and violations of our Terms and Conditions.
To send service-related notifications, account updates, and promotional communications where you have opted in.
To comply with legal obligations under Philippine law and applicable regulatory requirements.

Cookies and Tracking Technologies

widus hotel uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how the platform is used. There are three main types we use:

Essential cookies: Required for the platform to function. These enable secure login sessions and basic navigation.
Preference cookies: Store your language settings and display preferences to personalise your experience.
Analytics cookies: Help us understand how users interact with the platform, which pages are most visited, and where improvements can be made.

You can configure your browser to block or delete cookies, but doing so may affect certain platform features. By continuing to use widus hotel, you consent to our use of cookies as described here.

Data Storage, Security, and Third Parties

Your data is stored on secure servers protected by industry-standard encryption, firewalls, and access controls. We implement technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction of your personal information.

widus hotel does not sell your personal data to third parties. We may share limited data with the following categories of third parties only when necessary:

Payment processors and local e-wallet providers (GCash, Maya) to facilitate financial transactions.
Identity verification service providers required to confirm account eligibility.
Regulatory authorities and law enforcement bodies in the Philippines when legally required.

All third-party partners are contractually required to handle your data in compliance with applicable privacy standards.

Your Rights and Minor Protection

As a user of widus hotel, you have the following rights regarding your personal data:

Access: You may request a copy of the personal data we hold about you.
Correction: You may ask us to correct inaccurate or incomplete information in your account.
Deletion: You may request that we delete your account and associated personal data, subject to legal retention obligations.
Objection: You may object to certain types of data processing, including direct marketing communications.

widus hotel does not knowingly collect data from individuals under 18 years of age. If we become aware that a minor has created an account, we will close the account and delete associated data promptly. Parents or guardians who believe a minor has registered should contact our support team immediately.

Policy Updates and Contact

widus hotel may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When significant changes are made, we will notify registered users via email or a notice on the platform. Your continued use of widus hotel following any update constitutes acceptance of the revised policy.

If you have questions, concerns, or requests regarding your personal data, please contact our support team at [email protected]. We aim to respond to all privacy-related enquiries within a reasonable timeframe. You may also visit our FAQ page for common questions about account data and privacy.